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Worldwide service & support

  

At LVD, customer service is about our relationship with the people who are an essential part of everything we do. We recognize that one size does not fit all, so we work to find a solution that best fits you.

Our customer service team is comprised of more than 180 skilled field service engineers in more than 45 countries. They have installed more than 40,000 machines and log over 5500 hours of training every year. Their goal is to provide the highest quality of service and support to keep your fabrication operation productive and profitable.

Customer support is organized locally in each sales and service area. Strategically located service centers in North America, Europe and Asia provide full service support. 

 

Customer Service

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Replacement parts

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Replacement parts

We stock more than 10,000 spare parts for ready shipment. Replacement parts are available for current and older machines. Contact your local customer service office for information on items stocked and their availability.

For higher value parts, our Standard Exchange System provides a refurbished part in exchange for your damaged part.

Replacement parts installed by an LVD field service engineer come with a limited warranty. To ensure that wear parts are replaced at proper intervals and at the lowest cost, consider a maintenance contract.

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