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Worldwide service & support

  

At LVD, customer service is about our relationship with the people who are an essential part of everything we do. We recognize that one size does not fit all, so we work to find a solution that best fits you.

Our customer service team is comprised of more than 180 skilled field service engineers in more than 45 countries. They have installed more than 40,000 machines and log over 5500 hours of training every year. Their goal is to provide the highest quality of service and support to keep your fabrication operation productive and profitable.

Customer support is organized locally in each sales and service area. Strategically located service centers in North America, Europe and Asia provide full service support. 

 

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CADMAN software suite

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CADMAN software suite

LVD’s CADMAN programming software offers integration of the key sheet metalworking processes of laser cutting, punching and bending.

  • CADMAN-B for press brakes makes programming formed parts easy. The software automatically unfolds the part and determines the optimum bend sequence by gauging positions, tool selection and set-up for minimum tool stations and part turns.
  • CADMAN-L for laser cutting machines provides fully automatic, semi-automatic or manual programming including nesting, optimization of cutting and machine parameters. This software allows the user to configure the type and value lead-in/lead-out for different contours depending on the material and thickness to be processed.
  • CADMAN-P for punching equipment shortens programming time with automatic tool selection, optimized tool stations and turret configuration. The module offers full support for standard as well as advanced punching functions with powerful automatic nesting features.
  • CADMAN-JOB manages the day-to-day relationship between a user’s ERP system, CAM and shop floor to organize the sheet metal workshop by optimizing machine production times and fabrication resources.
  • TOUCH-i4 is an industrial strength Windows-based tablet that provides an overview of the entire fabrication workshop. TOUCH-i4 generates live information needed to manage networked LVD laser cutting, punching and bending machines.
  • CADMAN-SDI Smart Drawing Importer allows easy CAD file import and the calculation of cost drivers. Parts are stored centrally in the CADMAN database to make them accessible for all other products in the CADMAN suite. 
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