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Worldwide service & support

  

At LVD, customer service is about our relationship with the people who are an essential part of everything we do. We recognize that one size does not fit all, so we work to find a solution that best fits you.

Our customer service team is comprised of more than 180 skilled field service engineers in more than 45 countries. They have installed more than 40,000 machines and log over 5500 hours of training every year. Their goal is to provide the highest quality of service and support to keep your fabrication operation productive and profitable.

Customer support is organized locally in each sales and service area. Strategically located service centers in North America, Europe and Asia provide full service support. 

 

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NexGen program

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NexGen program

As your machines become older, so does the technology used to control the machine.

The NexGen program for LVD PPEB and Easy-Form® press brakes is a control and safety system upgrade that brings your machine into the smart manufacturing age and extends the life of your investment.

Up to 50% Increased Productivity

The NexGen upgrade adds the latest generation Touch-B controller to the press brake. A fast, intuitive control, Touch-B allows visualisation of more complex parts through 3D simulation graphics and programming with integrated CADMAN-B software. As a result, users can experience up to a 50% increase in bending productivity.

Manages Risk

NexGen also provides key safety enhancements to ensure compliance with the latest industry standards. This improves machine reliability and provides added cost savings, as well as helps to manage the risk of potential downtime. In addition, the safety upgrade makes the press brake more easily serviceable for the future and enables remote diagnostics through LVD teleservice.

Enables the Smart Factory

With a NexGen upgrade, fabricators can cost-effectively modernize their PPEB or Easy-Form press brake to meet the challenges of today’s small batch, short lead time manufacturing environment.

 

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