Dutton Engineering has been around for about 40 years and our main core driver has always been that we sell time as a company, that's the principle. The focus for our customers, as far as we're concerned, is to solve their problems. So we would look at a product, look to improve it, help their design and generally enhance our production in line with what the customer requires, which brings us to LVD machines.
As a company, we specialise purely in stainless steel for food manufacturing and the medical industry so a lot of our work is hand-finished and needs to be medically clean. Dutton Engineering's got two distinct lines of business, fabrication and laser cutting and forming. Both have different demands from customers, so fabrication-wise, you have longer lead times but higher quality. Laser cutting and folding is literally next-day to three-day delivery, so the machinery plant and people have to be geared up for the two different approaches. The latest investment in LVD Phoenix has surprised even myself because the reduction in cutting times has been quite phenomenal. We were running one particular job that took nearly 40 minutes and that reduced down to probably 10 minutes, which blew us away. And when you watch it cutting, it’s quite phenomenal. Another added benefit, which we didn't necessarily see, was that it halved our electric bill that we had with our CO2 laser. So just that alone has paid for itself. It's nice to use, the operator loves it. It's very simple to learn because of the touch screens. I can pretty much show anybody how to use a laser machine in probably 20 minutes, which is great for a large investment.
Dutton Engineering has been involved with LVD for many, many years, and I'm often asked why do we not buy some other brands of machinery. And it boils down to the trust in the company.
When I ask for service the guy’s virtually here the next day or they dial in and help you. So we never have a problem with downtime. To me, it's all about value. The way we measure that is: does it do what we need it to do in the time we had to do it in? It's about reliability and service when it comes to any problems, and that's why we use LVD.